Solution
Class waitlist software with auto-promotion
What's going wrong today
Popular classes fill fast. Cancellations leave empty spots because the waitlist lives on a whiteboard or spreadsheet. Staff spend mornings calling down a list while the spot stays empty.
The outcome
Full classes capture a waitlist automatically. When a spot opens, the next customer is promoted and notified. Rosters show booked, waitlisted, and checked-in status live.
How it works
Four steps to get there
Set class capacity
Define max attendees per recurring class on your weekly timetable.
Let customers join the waitlist
When a class is full, the portal offers a waitlist spot instead of turning them away.
Auto-promote on cancellation
A cancellation triggers promotion to the next waitlisted customer with notification.
Check in from the roster
Staff see the live roster with waitlist order and check-in status at the desk.
Related features
Explore the product
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Help & guides
How to set this up
FAQ
Frequently asked questions
Everything else you need to know before you start.
Can waitlisted customers see their position?
Does waitlist promotion work for pack and membership bookings?
What happens if nobody on the waitlist accepts?
Put this solution to work
Start the 15-day free trial. No credit card needed. See online booking, waitlists, or forms live on your own business.