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The customer portal

Signed-in customers get a self-service portal on your branded subdomain, so your front desk fields fewer phone calls.

What customers can do

  • View and manage upcoming bookings.
  • Complete intake forms and waivers from any phone - no app install.
  • View and pay invoices.
  • See class packs and memberships, and book against remaining sessions.
  • Update their own contact details and marketing preferences.

Inviting customers

You can invite a customer to the portal from their profile in one click. They set a password or sign in with Google.

Forms without an account

Customers do not need an account to complete a form or waiver - you can send a public link by SMS, email, or QR code at reception. Submissions still attach to their profile and booking automatically.

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