Services and resources

Revively separates what you sell (services) from what delivers it (resources). Getting this right makes the scheduler accurate.

Services

A service has a name, category, duration, price, and an optional turnover buffer. You can add variations under one service - for example 30, 60, and 90 minute options.

• Group services into categories for easier browsing online and in reports.
• Set GST-aware pricing; tax defaults are included.
• Tell each service which resources and staff it requires.
• Set a staffing mode: book with a staff member, needs staff on site, or no staff needed. The account default is under Settings → Business rules → Bookings. See Service staffing modes.
• Set Minimum notice (minutes) when customers must book ahead. Use this for equipment that needs time to heat up, such as a sauna. 0 means no extra notice. Online booking, the portal, the website widget, and checkout hide and reject times inside that window. Staff and admin can still book sooner. The booking form shows a warning.

Resources

Resources are the bookable things behind a service: treatment rooms, saunas, beds, lanes, chairs, or equipment.

1. Create a resource type (for example "Sauna") with a default slot length and cleaning time.
2. Add individual resources under it (Sauna 1, Sauna 2). Each gets its own column on the calendar.
3. The cleaning phase renders on the grid automatically after each booking.

Why it matters

Because a service knows its resource requirements, Revively only offers a slot when all of them - room, equipment, and staff - are genuinely available, with cleaning time accounted for.