Reduce no-shows with deposits and reminders
Empty chairs and last-minute gaps hurt revenue. Combine upfront commitment with automatic reminders so customers show up or cancel in time.
Require a deposit at booking
- Connect Stripe to your workspace.
- Open the service settings and enable a deposit - fixed amount or percentage of the service price.
- Customers pay the deposit during online checkout. The balance can be collected at visit or invoiced later.
Turn on reminders
Revively sends email and SMS confirmations when a booking is made. Schedule reminder messages before the appointment so customers have time to reschedule instead of no-showing. Reminders include a link to booking details on your portal.
When someone does not show
Mark the booking as a no-show on the calendar. Deposits follow your refund policy - issue a partial refund or forfeit per your terms.
Pair deposits with clear cancellation rules on your online booking portal.