Blog
Posts tagged Legal Compliance
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Ditching Your Old Studio Software? The Aussie Migration Playbook for Zero Chaos & Total ComplianceStudio Software Migration Checklist for Australian Studios ! Studio owner exporting booking records Moving your spa, yoga, Pilates or dance studio to new software takes two to four weeks if you work in order: audit what you have, clean it, check the vendor, rehearse the move, then cut over with a rollback plan.
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Sick of Empty Spots? How to Master Waitlist Text Notifications (and Stay ACMA Compliant) in Your Australian StudioWaitlist Text Notifications for Studios: Set Them Up Right ! Pilates member checking a waitlist text A waitlist text notification is a short SMS that tells a client a spot has opened in a class or appointment they wanted.
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Navigating the SMS Minefield: Your Australian Studio's Guide to ACMA Compliance Without the HeadachesSMS Opt-In Compliance in Australia: A Guide for Studios ! Studio owner records a client's SMS consent To text your clients legally in Australia, you need their consent before you send, a working way to opt out in every marketing message, and clear identification of your business.
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Public Holiday Payroll Panic? Your Guide to Australian Studio CompliancePublic Holiday Rules for Australian Studios: Catch Pay Errors ! Studio manager checking public holiday pay Employees covered by the National Employment Standards (NES), except casuals without ordinary hours, can be absent on a public holiday and are paid their base rate for the ordinary hours they would have worked.
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Treatment Room Turmoil: Why You Need 15 Minutes Between Spa Sessions (And Software That Gets It)Treatment Room Scheduling: Add 15 Minutes Between Spa Sessions ! Therapist resetting a spa treatment room Treatment room scheduling works when rooms, practitioners and cleaning buffers are booked as one unit, not three separate calendars.
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Ditching GetTimely? The Australian Studio Owner's Guide to a Flawless, APP-Compliant Migration (GST & Xero Ready)GetTimely Migration for Studios: Avoid APP 11, Xero and Stripe Gaps ! Studio owner checking exported records for migration The fastest safe route to migrate from GetTimely is to request a full account export immediately, secure that file under APP 11, map every field to your new system, run a sandbox import, test thoroughly, reconcile payments, then cut over.
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Drowning in DMs? How a Unified Inbox (Built for Australian Studios) Stops Enquiries Slipping Through the CracksKeep Every Booking: Studio Shared Inbox and 4 Step Rollout ! Studio staff handing off a class enquiry A shared inbox studio setup gives your whole team one place to read, assign and reply to customer messages, instead of scattering them across personal mailboxes.
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APP 11 & ATO Audits: Your Australian Studio's Bulletproof Guide to Client Record RetentionAvoid APP 11: Client Record Retention Checklist for Australian Studios ! Studio owner sorting business records Most business, tax and super records need to stay on file for at least 5 years, employee time and wage records for at least 7 years, and personal information you no longer need must be destroyed or de-identified under APP 11.
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Stop the Roster Roulette: Your Studio's Guide to Bulletproof Instructor Schedules (and BAS-Ready Books)5 Steps to Access Instructor Rosters and Schedules for Studios ! Coordinator opening an instructor roster Check your teaching schedule or faculty dashboard, pick the correct term, then click the roster icon next to each class.
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Don't Let Expired Packs Explode: An Aussie Studio Owner's Guide to ACL-Compliant Policies & Seamless TechAvoid ACL Disputes: Class Pack Expiry Policy for Australian Studios ! Studio manager discussing class pack expiry A class pack expiry policy is the rule set your studio software uses to remove or block class credits after a set period or date.
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The Australian Studio Owner's Lifeline: Finding Class Cover *Before* Panic Sets InFind Class Cover in Minutes for Australian Studios ! Instructors confirming last-minute class cover The fastest safe route is a verified casual pool or a trusted freelancer you have already vetted, not a scramble through social media.
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Over $75,000 in Your Studio? The GST Truth About Remedial Massage for Australian ClinicsOver $75,000? GST Rules for Remedial Massage in Australian Clinics !
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Beyond the 6 sqm Rule: Optimising Class Capacity for Safe & Seamless Australian Studios6 sqm Rule: Class Capacity Management for Safer Studios ! Measuring usable floor area in movement studio Class capacity management means setting a maximum headcount for each class based on floor space, ventilation and movement intensity, then enforcing it through bookings, waitlists and staff rules.
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Slash No-Shows by 50%: Your Australian Studio Needs Smarter Booking ConfirmationsCut No Shows up to 50%: Auto Booking Confirmations for Australian Studios ! Coordinator checking a studio booking notification Auto booking confirmations are messages your booking system sends the moment a client books before a staff member ever touches it.
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Ditch the Roster Ruckus: Fair Work Compliant Scheduling for Australian StudiosFix Rosters Fast: Fair Work Compliant Staff & Resource Scheduling ! Coordinator planning linked studio resources Get four things right and resource and staff scheduling stops being a daily headache: Fair Work-compliant rosters, multi-resource-aware booking, a gross-profit-driven headcount method, and automation for waitlists and reminders.
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Ditching the Refund Headaches: An Aussie Studio Owner's Guide to ACL-Compliant Cancellations & Fair PoliciesMembership Refunds Australia: Claim Within 14 Days (Members & Studios) ! Sending a studio membership cancellation email You can claim a membership refund in Australia when the service has a major problem under the Australian Consumer Law, or when you cancel inside a cooling-off window, which usually triggers a refund within 14 days.
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Stop the Paper Chase: How Smart Digital Waivers Transform Your Australian StudioLearn how to create digital waivers for clinics that protect consent, reduce front-desk admin and keep client records connected to each booking securely.
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Australian Studio Waivers: More Than Just a Signature on a Piece of PaperAustralian Studio Waivers: Collect and Audit Signatures with Revively ! Client accepting digital studio waiver A well-drafted client waiver can reduce your studio's legal exposure in Australia, but it cannot lawfully exclude core Australian Consumer Law guarantees or cover reckless conduct.
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The No-Show Tax: 4 Policy Templates to Stop It Bleeding Your Australian Studio DryCut No Shows: 4 No Show Policy Wording Templates for Studios ! Empty treatment room after missed appointment Paste this into your booking page today: "Appointments cancelled with less than 24 hours' notice, or missed entirely, will incur a fee proportional to the service cost as determined by your policy.
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Australian Yoga Studio Waivers: Go Digital, Stay Compliant (And Get It Done in a Week)Get Online Waivers Live in a Week for Australian Yoga Studios ! Yoga member completing digital waiver Yes, collect a tailored online waiver from every participant before they set foot on a mat, in a studio or through a screen.
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